Shipping and Return Policy

Just Polycarbonate offers standard shipping on every order.
Standard shipping excludes Alaska and Hawaii, PO Box or APO/FPO/DPO, and international orders.

We use UPS ground or USPS Ground service for most orders and provide tracking numbers when available.

 

Most orders ship within 1-2 business days (excluding holidays) and take about 5-7 business days for transit

RETURNS

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a store credit. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, [please email customer service at justpolycarbonate@gmail.com] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:

Just Polycarbonate

[1411 SW 30th Ave, Suite 5
Pompano Beach, FL 33069

attn. Returns (RMA)

We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 7 days to process returns from the receipt of your item to process your [return).  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.]  [We will notify you by email when your return has been processed.]

EXCEPTIONS

[The following items cannot be returned [or exchanged]:]

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  • [A 15% restocking fee will be charged for all returns [in excess of $20.]

  • [Sale items are FINAL SALE and cannot be returned.]

  • [ Customer pick up does not qualify for a return policy)

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 561-299-8276

justpolycarbonate@gmail.com