Shipping & Return Policy
Shipping / Pick-Up Policy
All orders are fulfilled F.O.B. (Free On Board) from one of our warehouse locations in New Jersey, Pennsylvania, or Florida.
Due to the delicate nature of polycarbonate sheets, we do not offer shipping. Customers or their carriers are responsible for picking up orders directly from our facility. All products must be inspected at the time of pickup, and we do not accept returns once the material has left the premises.
We recommend using a vehicle appropriate for the size and type of material you are collecting. Please ensure proper handling and secure transportation, as we are not responsible for damage occurring after pickup.
Return Policy
Because of the custom nature and handling requirements of our products, returns are not accepted once an order has been picked up and signed for.
If a product is found to be defective at the time of pickup, please notify our warehouse staff immediately so we can review and address the issue before the product leaves our facility.
Questions?
For any questions regarding our pickup or product inspection policy, feel free to contact us:
📧 justpolycarbonate@gmail.com